// Trust Center

Documentation built for procurement.

Every document you need to review Renidly (operated by Droven Data Strategy LLC) as a vendor — legal, privacy, and security — in one place. Public versions are linked inline; signed and customer-named copies are returned within two business days of a request.

Last updated · 2026-05-29

TLS 1.2+In-transit encryption
AES-256At-rest encryption
MFARequired on admin systems
48 hoursBreach notification window

// Customer-facing legal

04 documents
  • Terms of ServicePublic

    Customer-facing master agreement governing use of the Service.

  • Privacy PolicyPublic

    How we collect, use, and protect personal data.

  • Cookie PolicyPublic

    Cookies and similar technologies we use, plus your choices.

  • Refund PolicyPublic

    14-day money-back guarantee on unused credits, plus the rules around other refund scenarios.

// Data protection

10 documents
  • Data Processing AgreementPublic

    EU, UK, and Swiss DPA, with Annexes I and II. Counter-signed on request.

  • Standard Contractual ClausesOn request

    EU SCCs (Decision 2021/914), Modules Two and Three, incorporated into our DPA.

  • UK International Data Transfer AddendumOn request

    UK IDTA to the EU SCCs (ICO, 21 March 2022) for transfers out of the UK.

  • GDPR Compliance StatementOn request

    Summary of our compliance with Regulation (EU) 2016/679.

  • UK GDPR Compliance StatementOn request

    Summary of our compliance with the UK GDPR and Data Protection Act 2018.

  • CCPA / CPRA Compliance StatementOn request

    Notice at collection, consumer rights, service-provider declaration.

  • Sub-processors ListOn request

    Current third parties processing personal data on our behalf, with change-notification subscription.

  • Privacy Impact Assessment templateOn request

    Pre-filled DPIA scaffold you can adapt when integrating Renidly into your workflow.

  • Data Retention ScheduleOn request

    How long each category of data is retained and on what basis.

  • Data Subject Request RunbookOn request

    How we handle access, deletion, and rectification requests on behalf of customers.

// Security & operations

08 documents
  • Security PolicyPublic

    Technical and organizational controls protecting customer data.

  • Vendor Security Questionnaire (CAIQ-Lite)On request

    Completed CAIQ-style questionnaire covering governance, identity, encryption, and resilience.

  • Security WhitepaperOn request

    Deep dive on architecture, secure SDLC, key management, and threat model.

  • Incident Response Plan summaryOn request

    Customer-facing summary of how we detect, contain, and notify on incidents.

  • Business Continuity & DR plan summaryOn request

    RTO, RPO, redundancy architecture, and disaster-recovery exercise cadence.

  • Change Management overviewOn request

    How we ship code safely — peer review, CI gates, rollbacks, audit trails.

  • Access Control PolicyOn request

    Least-privilege, MFA, quarterly reviews, provisioning workflow.

  • Acceptable Use PolicyOn request

    Conduct prohibited on the Service.

// Contact

Need something not listed? Email [email protected] with details of your request.

Security disclosures · [email protected]